Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Sizes for invitations are specified in each listing. Other sizes are available upon request.
How long will it take to receive my customized digital proof after I have placed my order?
If you submit a special request in the Notes to Seller section as you place your order, we will send you a digital proof within 1-3 business days via Etsy Messenger.
How do I change or cancel my order?
Production begins shortly after an order is placed, so if you spot an issue, please reach out to us immediately. If you need to make changes after your order is placed, send us a message and we will accommodate.
If you need to cancel an order, please reach out immediately. Once a digital proof is sent, we do not offer cancellation.
Small cancellation fees may apply.
How do I order printed invitations?
We do offer printing services + envelopes. Please inquire within Etsy Messenger for a custom quote for your order.